Let's talk some kuku lah

What kind of topics that allow us to talk kuku? Usually three. 1st- politics, 2nd- work and last but not least, food/Tech.

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Thursday, January 3, 2013

Talking Tech- Your Apple ID Has Been Disbaled

Getting error message "Your Apple ID Has Been Disabled" on your iPhone/iPad whenever you are accessing iTunes for updates/downloading apps? Frustrated? Well, 2 things might have went wrong. 1st- You or some one else uses your device and entered wrong apple password in multiple attempts. ( This usually can be resolved easily by just resetting your apple id online and here is the link https://iforgot.apple.com/iForgot/iForgot.html ).

The 2nd possibility is a bit tricky and it usually happen when the credit card that you'd registered in iTunes has been compromised. You probably already called the c.card issuing bank and lodged report on some unauthorized iTunes purchases, this will trigger Apple to disable your ID and the best part is it won't work with the solution given above (Possibility 1). This is exactly what you need to do. Go to this link https://expresslane.apple.com/ServiceOptionAction.action,

put the description as: Apple ID Has been disabled

Details: I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store on my iPhone and iPad. I have also tried resetting my password and yet i still getting the same response whenever i try to download or update any app. Please assist.

So what's next? You have to wait for an email from Apple support. This is when your luck does count. It may take a day or even a week to get a response, so cool down. If you got an answer, you will probably given a tollfree number to call with case id attached (your call maybe answered in China ) and when the call is connected, please request to transfer your call to the id security team. I know I know, it's very troublesome and indeed it was when it happened on me. It took me almost a week to figure it out but problem resolved eventually.

Hit a "Wow" if it does help.

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